Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Firefox repeated updates 38.0.1 - even after updating, within 10 minutes wants to again.

bbgeek
bbgeek
more options

I updated FF 38.0.1 when it was available and popped up on my MB Pro. Now every time I open FF and every 10-15 minutes, it pops up telling me that there is an update to install (38.0.1) How do I get it to stop asking? From what I can tell, the update is successful and completed each time I've allowed it to update.

I updated FF 38.0.1 when it was available and popped up on my MB Pro. Now every time I open FF and every 10-15 minutes, it pops up telling me that there is an update to install (38.0.1) How do I get it to stop asking? From what I can tell, the update is successful and completed each time I've allowed it to update.

Alla svar (3)

bbgeek
bbgeek Frågans ägare
more options

Now that I look, it seems as though it isn't updating correctly as my 'about' says I am using FF 36.0.1, which would explain why when the restart after installation happens, FF immediately asks to update.

Suggestions on how to get the install to take?

Shahriar Turjoe
Shahriar Turjoe
more options

You Can try a complete re Installation of firefox. First Uninstall firefox then download the latest firefox from the website. https://www.mozilla.org/en-US/firefox/new/ then install it again. Thank you.

Ändrad av Shahriar Turjoe

Safwan Rahman
Safwan Rahman
  • SUMO Warrior
more options

Hi, It seems that the Update is broken and cant be successfully update. Can you install Firefox by Downloading from here ?

For more information please see How to download and install Firefox on Mac

Regards