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3 gmail IMAP accounts will no longer connect with 38.0.1 update, even in safe mode. SOLVED cause uknown. Problem gone on its own. Perhaps related to Norton

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  • Senaste svar av shortman

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per another questioner, I would be plenty happy to revert to previous version

per another questioner, I would be plenty happy to revert to previous version

Ändrad av Wayne Mery

Vald lösning

was resolved by running a norton 360 scan. evidently not being allowed to access mozilla, I guess by Norton. Just ran a scan, did not change any firewall settings. Weird. But then again, I'm not a computer geek. Just a geek.

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Is that windows safe mode?

If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates.
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Nope. Didn't do it. Thanks for the suggestion.

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Vald lösning

was resolved by running a norton 360 scan. evidently not being allowed to access mozilla, I guess by Norton. Just ran a scan, did not change any firewall settings. Weird. But then again, I'm not a computer geek. Just a geek.