We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Why do I never receive the emails you send me,I do not have a spam filter so is it the case that I will never hear from you.

  • 11 svar
  • 6 har detta problem
  • 3 visningar
  • Senaste svar av patandgarry

more options

I have signed up twice to receive information and you always add- If the email does not arrive cheek spam filter, well they never arrive and I can not find a spam filter????

I have signed up twice to receive information and you always add- If the email does not arrive cheek spam filter, well they never arrive and I can not find a spam filter????

Alla svar (11)

more options

What e-mail provider do you use? Gmail, Hotmail, Outlook?

more options

Is there a Junk or Spam folder?

more options

I really do not know why a Firefox email should be classed as spam. How do I know if I have one and if not do I require same. thanks FredMcD for your interest. patandgarry.

more options

Hi patandgarry,

Who do you use for email?

The "Junk" folder should be called "Junk mail" or "Spam".

more options

patandgarry said

I really do not know why a Firefox email should be classed as spam.

The desktop Firefox for Windows is a web browser. Mozilla is the company that makes Firefox.

Where did you sign up as maybe somebody can help you then.

more options

Anything from Mozilla should have an address like this; no-reply@support.mozilla.org

more options

moses said

What e-mail provider do you use? Gmail, Hotmail, Outlook?

I use Outlook Express Moses (Nice name knew another chap same name.

Is outlook express my problem ?? patandgarry I`m garry.
more options

JoshNiesler said

Hi patandgarry, Who do you use for email? The "Junk" folder should be called "Junk mail" or "Spam".

Josh I use Outlook Express is that important?? thanks for contacting me garry of patandgarry.

more options

Josh I use outlook express is that important ?? thanks for your time garry patandgarry.

more options

James said

patandgarry said
I really do not know why a Firefox email should be classed as spam.

The desktop Firefox for Windows is a web browser. Mozilla is the company that makes Firefox.

Where did you sign up as maybe somebody can help you then.

  1. * Numbered list item
more options

James this all came about when I signed on to receive a series of tips on Firefox it was hinted by them that if I did not receive it "Should look in my junk filter. I signed on again and still no email.So Mozilla must have had the job to reply. Thanks for helping James, I`m the garry of patandgarry.