Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Firefox disables Roboform

more options

The last couple of updates have caused FireFox to disable Roboform if I select in Firefox 'Never Remember History'. It disables the whole Roboform toolbar. When clicking 'Forget' it is not cleaning the history. Also I buy sheet music from Musicnotes.com, Firefox now will not allow me past the login screen. I do not have these problems using Internet Explorer.

The last couple of updates have caused FireFox to disable Roboform if I select in Firefox 'Never Remember History'. It disables the whole Roboform toolbar. When clicking 'Forget' it is not cleaning the history. Also I buy sheet music from Musicnotes.com, Firefox now will not allow me past the login screen. I do not have these problems using Internet Explorer.

Alla svar (3)

more options

That's because Roboform needs to be updated for every new version of Firefox.

See Roboform for the latest version. http://www.roboform.com/for-firefox-windows

more options

Many thanks for your response. Actually I did just that thinking it would resolve the problem, but it did not. Have been in contact with RoboForm, and they have released an update which should resolve the issues.

RoboForm for Windows Version News

Version 7.9.22 -- Sep 07, 2016

  • Firefox: Fixed RoboForm toolbar does not work in Private browsing mode.
  • Firefox: Fixed RoboForm toolbar appears even if unchecked in Firefox.
  • Firefox: Fixed JavaScript exception is shown in error log when disabling RF extension.
  • Firefox: Fixed RF extension sometimes does not load in browser startup.
  • Chrome, Firefox: Fixed background activity in a not shown tab may not be handled by RF.
  • Firefox: new signed XPI for Windows and Mac, version 7-9-21-5.
more options

Regarding other peculiarities of private browsing windows, when things do not load fully, check the left end of the address bar for a "shield" icon indicating that the Tracking Protection feature has been applied. This article has more info on this feature and how to make exceptions for a site (or turn it off): What happened to Tracking Protection?.