Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

My profile cannot be loaded.

  • 1 svar
  • 2 har detta problem
  • 2 visningar
  • Senaste svar av Shadow110

more options

I tried all tips from Mozilla support but it doesn't help. My profile is deleted as I reinstalled Windows and I cannot open profile manager to create a new one, as Firefox won't run at all. Profile Manager is not accessible through windows serach. Checked in Task Manager - Firefox is closed. Tried deleting and reinstalling Firefox, the problem still exists. What should I do?

I tried all tips from Mozilla support but it doesn't help. My profile is deleted as I reinstalled Windows and I cannot open profile manager to create a new one, as Firefox won't run at all. Profile Manager is not accessible through windows serach. Checked in Task Manager - Firefox is closed. Tried deleting and reinstalling Firefox, the problem still exists. What should I do?

Alla svar (1)

more options

Know how ya feel. I have not had a profile manager install since before it was Firefox. Give this a try: https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

Please let us know if this solved your issue or if need further assistance.