Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Thunderbird crippled by Windows update

  • 1 svar
  • 1 har detta problem
  • 7 visningar
  • Senaste svar av Wayne Mery

IanJve
IanJve
more options

This evening I find that Thunderbird will not 'reply' or 'reply to all' or carry out a spell check - requesting any of these results in 'Thunderbird not responding' and close ' details sent to microsoft'.

It will allow 'forwarding' but the window appearing when 'send' is selected does not have a 'send' button although pressing 'close' appears to send the email.

It appears that there was a Windows 10 update around tea-time.

All had been working normally this afternoon.

Any ideas for a solution?

This evening I find that Thunderbird will not 'reply' or 'reply to all' or carry out a spell check - requesting any of these results in 'Thunderbird not responding' and close ' details sent to microsoft'. It will allow 'forwarding' but the window appearing when 'send' is selected does not have a 'send' button although pressing 'close' appears to send the email. It appears that there was a Windows 10 update around tea-time. All had been working normally this afternoon. Any ideas for a solution?

Alla svar (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Start *Windows'* safe mode with networking enabled - win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away? Please reply to let us know results.