Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

I've tried everything, and Firefox is still slow to start and keeps crashing. Any advice would be appreciated.

  • 2 svar
  • 1 har detta problem
  • 6 visningar
  • Senaste svar av cor-el

kafreeman1076
kafreeman1076
more options

Every time I start up Firefox it takes a very long time to load and it keeps crashing and freezing. I have tried everything that the troubleshooting pages suggest, but I'm still having problems. Any help would be appreciated.

Every time I start up Firefox it takes a very long time to load and it keeps crashing and freezing. I have tried everything that the troubleshooting pages suggest, but I'm still having problems. Any help would be appreciated.

Alla svar (2)

WMagicModel
WMagicModel
more options

Hi Kafreeman1076,

Sorry to hear about those problems with crashing and freezing. I take it you already looked into some of the knowledge based articles but I will link them just in case :

Troubleshooting article for crashing: Troubleshoot Firefox crashes (closing or quitting unexpectedly) {link}

Does it freeze/hang at startup? Firefox keeps crashing at startup {link}

Have you experienced crashes in Safe Mode?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you have submitted crash reports then please post the IDs of one or more recent crash reports that start with "bp-".

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the report ID of recent crash reports on the "Help -> Troubleshooting Information" (about:support) page.

  • click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

Alternatively you can open about:crashes via the location/address bar.

See also: