Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Can't send emails. Keep gettign error message.

  • 2 svar
  • 1 har detta problem
  • 6 visningar
  • Senaste svar av AgnesRM

matt36
matt36
more options

This is the message I keep getting everytime I try and send an email: An error occurred while sending mail. The mail server responded: User Matt@MannOrchards.com has exceeded its 24-hour sending limit. Messages to 0 recipients out of 0 allowed have been sent. Relay quota will reset in 5.52 hours.. Please verify that your email address is correct in your account settings and try again.

This is the message I keep getting everytime I try and send an email: An error occurred while sending mail. The mail server responded: User Matt@MannOrchards.com has exceeded its 24-hour sending limit. Messages to 0 recipients out of 0 allowed have been sent. Relay quota will reset in 5.52 hours.. Please verify that your email address is correct in your account settings and try again.

Alla svar (2)

matt36
matt36 Frågans ägare
more options

Wondering if anyone has any idea why this is happening and how we can fix it? thank you!

AgnesRM
AgnesRM
more options

Hi It sounds as if your provider has set a maximum quota of emails you can send in a day. If you are trying to send bulk emails, try sending a smaller batch and see if that works. If you are able to send some more after 5.5 hours as the message says - check with whichever email provider hosts your MannOrchards email service to find out what their limit is. I am not aware that Thunderbird has any mechanism to set a quota, so I am pretty sure the message comes from the email service provider. Agnes.