We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

when i try a download firefox now does nothing

  • 3 svar
  • 1 har detta problem
  • 3 visningar
  • Senaste svar av Oldjon

more options

The last 3 days, when i try a download with forefox , nothing AT ALL happens. I look in my downloads folder - nothing. I go to Chrome and it works.

What is going on?

The last 3 days, when i try a download with forefox , nothing AT ALL happens. I look in my downloads folder - nothing. I go to Chrome and it works. What is going on?

Alla svar (3)

more options

This when I try and click on a pdf file. Zilch.

more options

What security software do you have?

It is possible that (anti-virus) security software is causing the problem. Try to disable security software temporarily to see if that makes a difference.

more options

Thanks for your suggestion.

I have up-to-date ESET for security. Chrome does these downloads OK. Nothing that I know of has changed on my system. Firefox is version 79.0, 64 bit. I have tried closing Firefox and reopening it, no joy.

Right now, after having typed the above, I have just looked at my Firefox options and have found that pdf files (the subjecst of this topic) have (all of them) been set to be saved into a particular folder!! I have altered this setting to have the files opened with Foxit Reader (which is what I use for pdfs) and i now get the little "What should Firefox do with this file" dialogue box. I choose "open it" and tick the box for it do do this always in future, but the tick does not get remembered and before each file I can read, I have to answer the box, in spite of the tick being set. So I'm better off than when I started but still wishing that tick would be remembered. Suggestions welcome. Jon