Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Unable to watch Netflix, or other video content other than YouTube

  • 3 svar
  • 1 har detta problem
  • 193 visningar
  • Senaste svar av FredMcD

more options

Hello,

I have been unable to watch Netflix or any "other" video content using the Firefox browser for the past few weeks. I've been pulling my hair out while working through the help articles, alongside bouts of furious googling - all to no avail.

On Netflix I am getting error code F7701- 1003. Netflix is telling me to use the latest version of Firefox, but I have been checking for new updates almost every day since I noticed this issue. My current version is 100.0 (64-bit) On other website I'm getting the error message "No compatible source was found for this media."

I have followed all of the fixes listed on the following articles, but so far have not been able to fix my problem: Fix common audio and video issues Fix video and audio problems on Firefox for Windows N editions

If there is anything I haven't tried yet, please let me know.
Hello, I have been unable to watch Netflix or any "other" video content using the Firefox browser for the past few weeks. I've been pulling my hair out while working through the help articles, alongside bouts of furious googling - all to no avail. On Netflix I am getting error code F7701- 1003. Netflix is telling me to use the latest version of Firefox, but I have been checking for new updates almost every day since I noticed this issue. My current version is 100.0 (64-bit) On other website I'm getting the error message "No compatible source was found for this media." I have followed all of the fixes listed on the following articles, but so far have not been able to fix my problem: [[Fix common audio and video issues]] [[Fix video and audio playback problems on Firefox for Windows]] If there is anything I haven't tried yet, please let me know.

Alla svar (3)

more options

Vald lösning

more options

Thank you. Somehow I missed the giant "Add a feature" button at the top of the Optional features tab in windows 10 settings. Issue resolved!

more options

Glad to help. Safe Surfing.