Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

lost my bookmarks after upgrading the browser

  • 1 svar
  • 0 har detta problem
  • 1 visning
  • Senaste svar av Terry

mayuri_dave
mayuri_dave
more options

Hello Support,

I upgraded my FF browser to 102.5.0 esr and lost all my bookmarks. The upgrade saved old data Users\.....\Desktop\Old Firefox Data\naaf009b.default-esr\bookmarkbackups - however the json file looks like is overwritten or cannot be inmported to FF browser - When I do Import - backup - the current file is backed up but the old file is not found...

Is there any sam=ne way to get my bookmarks back? I was not signed into my browser either.

Thanks M

Hello Support, I upgraded my FF browser to 102.5.0 esr and lost all my bookmarks. The upgrade saved old data Users\.....\Desktop\Old Firefox Data\naaf009b.default-esr\bookmarkbackups - however the json file looks like is overwritten or cannot be inmported to FF browser - When I do Import - backup - the current file is backed up but the old file is not found... Is there any sam=ne way to get my bookmarks back? I was not signed into my browser either. Thanks M

Alla svar (1)

Terry
Terry
more options

These links may help.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_what-information-is-stored-in-my-profile

You need to close Firefox to copy the files.

https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_finding-your-profile-without-opening-firefox