Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

How to I get copies of my 'sent' emails to store in the correct 'sent' folder?

  • 1 svar
  • 0 har detta problem
  • 3 visningar
  • Senaste svar av david

home46
home46
more options

I have 3 IMAP email addresses in Thunderbird, 2 of which work perfectly, with Sent emails being stored in the relevant account's 'Sent' folder. The third, however, 'loses' its Sent emails somewhere between two 'Sent' folders in an additional "Local Folder" (which I neither asked for nor want) or disappears completely, leaving me with no record of the sent email! I have checked the box to "copy email to address>sent" (as I have done for all 3 accounts). I would really prefer to get rid of the 'Local Folder' group as I have no use for it, but how at least do I get TB to do the same basic housekeeping for all 3 accounts? I have the dreaded Windows 11 installed.

I have 3 IMAP email addresses in Thunderbird, 2 of which work perfectly, with Sent emails being stored in the relevant account's 'Sent' folder. The third, however, 'loses' its Sent emails somewhere between two 'Sent' folders in an additional "Local Folder" (which I neither asked for nor want) or disappears completely, leaving me with no record of the sent email! I have checked the box to "copy email to address>sent" (as I have done for all 3 accounts). I would really prefer to get rid of the 'Local Folder' group as I have no use for it, but how at least do I get TB to do the same basic housekeeping for all 3 accounts? I have the dreaded Windows 11 installed.

Alla svar (1)

david
david
  • Top 10 Contributor
more options

I have no solution in mind, just a suggestion. Check that you have a separate SMTP server for each account, and check to ensure that each account is pointing to the appropriate SMTP server. Often, problems similar to this happen when there is a mixup in server assignments. That may not be the issue, but it's the first place I would check. Good luck.