Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

The Email I used when I logged in is dead and gone. I can't change it because I cant receive the messages at the old email address

  • 2 svar
  • 2 har detta problem
  • 1 visning
  • Senaste svar av cor-el

Kaelkitty
Kaelkitty
more options

Please help. I have a serious problem with my email set-up. The account I am signed up with here no longer has a working email access. I tried to follow the instructions at https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts but the account wont let me add a secondary email address because it is sending confirmation requests to the DEAD email address.

Can anyone help?

Ciao, Kaelkitty.

Please help. I have a serious problem with my email set-up. The account I am signed up with here no longer has a working email access. I tried to follow the instructions at https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts but the account wont let me add a secondary email address because it is sending confirmation requests to the DEAD email address. Can anyone help? Ciao, Kaelkitty.

Alla svar (2)

Dropa
Dropa
more options

Lost email accounts can't be helped.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you no longer have access to the primary email address then your only option is to create a new Firefox Account with an email address you can confirm. More info: