Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

I have installed firefox 3.6.13 yet when I open a browser it keeps saying I need the latest version ..

more options

URGENT! Your version of Firefox is no longer protected against online attacks. Get the upgrade - it’s fast and free!

I have version 3.6.13

URGENT! Your version of Firefox is no longer protected against online attacks. Get the upgrade - it’s fast and free! I have version 3.6.13

Alla svar (2)

more options

This can happen if you have an incorrect user agent string (identifies the version of Firefox). Some add-ons modify the user agent string causing it to show an old version of Firefox even if you have the latest version installed.

Your user agent string is:

Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.13) Gecko/20101203 YFF35 Firefox/3.0.10 NET_mmhpset ( .NET CLR 3.5.30729; .NET4.0C)

It has been modified by an add-on and is now stuck at showing Firefox 3.0.10, but the "rv:1.9.2.13" part of the user agent string shows you are using Firefox 3.6.13

You need to reset the user agent string so that it will correctly identify the version of Firefox that you have installed, for details of how to do that see https://support.mozilla.com/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser

Ändrad av TonyE

more options

NET_mmhpset = Comcast user?