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Nothing prints on the paper from Firefox browser; the problem doesn't happen with IE.

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I follow all the steps exactly in Firefox support, but when I print nothing appears on the page. When I print from IE the page prints without any issues.

I follow all the steps exactly in Firefox support, but when I print nothing appears on the page. When I print from IE the page prints without any issues.

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Did you try the reset of all prefs for that printer?

http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer

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Thanks Edmeister. I had to reset all the print.printer lines after he mater didn't work, but that did it. Thanks again.

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You're welcome.

Please click the Solved It button next to the answer that answered or solved your Firefox support issue, it appears when you are logged in, so this thread gets marked as Solved to help other users who may have this same problem.