Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Why can't I load a page by hitting enter after I type it into the location bar? I have to click on the green arrow to load new pages.

  • 3 svar
  • 2 har detta problem
  • 5 visningar
  • Senaste svar av cor-el

more options

When I type a URL into the location bar, I have to click on the green arrow at the right end of the location bar for the new page to load. In previous versions of Firefox you just hit enter to load the new page.

When I type a URL into the location bar, I have to click on the green arrow at the right end of the location bar for the new page to load. In previous versions of Firefox you just hit enter to load the new page.

Alla svar (3)

more options

This issue can be caused by the an AVG (tavgp) extension extension.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

more options

This didn't help my problem. When I restart Firefox in Safe Mode, the problem goes away but none of the other troubleshooting tips help. I noticed today that when I start Firefox in normal mode, I get this error: "TypeError: Components.classes[cid] is undefined." It's a Javascript error, and I also noticed that when I go to the Gmail page in normal mode the cursor isn't automatically placed in the username field like usual. When I start Firefox in safe mode it does this, however.

more options

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")