Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Can't download Aol Search add-on

  • 4 svar
  • 4 har detta problem
  • 2 visningar
  • Senaste svar av RolandRance

more options

I want to add a new search engine to the menu in my toolbar. I had done that previously, but an unrelated problem caused me to reset Firefox. When I attempted to install any additional search engine from within Firefox, (https://addons.mozilla.org/en-US/firefox/addon/aol-search/?src=search) and (https://addons.mozilla.org/en-US/firefox/addon/scholar-search/), I got the following error message: "Sorry, you need a Mozilla-based browser (such as Firefox) to install a search plugin" for both. Since I was using Firefox, something is obviously wrong.

I want to add a new search engine to the menu in my toolbar. I had done that previously, but an unrelated problem caused me to reset Firefox. When I attempted to install any additional search engine from within Firefox, (https://addons.mozilla.org/en-US/firefox/addon/aol-search/?src=search) and (https://addons.mozilla.org/en-US/firefox/addon/scholar-search/), I got the following error message: "Sorry, you need a Mozilla-based browser (such as Firefox) to install a search plugin" for both. Since I was using Firefox, something is obviously wrong.

Ändrad av Consumer_Reporting

Alla svar (4)

more options

Hello check it in Safe Mode, in Safe Mode window select "Start in Safe Mode" and see if this happen again, if not see: Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

more options

And if it does happen while in Safe mode?

Ändrad av Consumer_Reporting

more options

Then the problem it is not being caused by an extension or theme, see : The problem happens in Safe Mode

thanks again

more options

I had this problem too. I resolved it by temporarily disabling DoNotTrackMe; maybe this will work for you too.