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YouTube Music Videos - Blank - Loading - Errors out until you refresh

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  • Last reply by FredMcD

jyagio
jyagio
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I've been having issues with music videos on YouTube with the latest version of Firefox. I would go to YouTube then browse the music and then select a video and it would play through the advertisement then video would be blank while trying to load then error. However if I refresh the page it works. This is quite annoying. Any other video plays without receiving this issue/error. It only seems to be Music Videos from what I have seen so far.

If I switch to any other browser this issue doesn't occur.

I have also asked my friend if his does the same thing and he also Firefox and what do you know same thing, different ISP, also only has this issue with the browser Firefox.

I hope the Firefox team could find the issue and release a fix with their next update.

Thanks.

I've been having issues with music videos on YouTube with the latest version of Firefox. I would go to YouTube then browse the music and then select a video and it would play through the advertisement then video would be blank while trying to load then error. However if I refresh the page it works. This is quite annoying. Any other video plays without receiving this issue/error. It only seems to be Music Videos from what I have seen so far. If I switch to any other browser this issue doesn't occur. I have also asked my friend if his does the same thing and he also Firefox and what do you know same thing, different ISP, also only has this issue with the browser Firefox. I hope the Firefox team could find the issue and release a fix with their next update. Thanks.

Modified by jyagio

All Replies (1)

FredMcD
FredMcD
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Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.