Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Prior to update/upgrade to 38.2.0 message alerts worked without add-ons, now only the sound alert does why, and how to restore alerts to pre-upgrade/update

  • 1 jibu
  • 1 ana tatizo hili
  • 21 views
  • Last reply by Matt

abludo
abludo
more options

Prior to Thunderbird update/upgrade to 38.2.0 messages alerts worked. These were message count in Thunderbird Icon on task bar, envelope icon on tool bar turned blue, New Mail Alert: Message Preview Text, Subject, Sender appeared, and also sound alert played. After update/upgrade only the sound plays, and message count work regularly. The envelope Icon turns blue occasionally. Rechecked all configurations. I then added the following add-ons: Blinking Alert 1.2.0, Mailbox Alert 0.16.4, and Messaging Menu and Unity Launcher Integration 1.3.1. These did not work either. Currently running Ubuntu 14.04.3. Thunderbird is not Elm.

Any help or guidance in correcting this will be appreciated.

Prior to Thunderbird update/upgrade to 38.2.0 messages alerts worked. These were message count in Thunderbird Icon on task bar, envelope icon on tool bar turned blue, New Mail Alert: Message Preview Text, Subject, Sender appeared, and also sound alert played. After update/upgrade only the sound plays, and message count work regularly. The envelope Icon turns blue occasionally. Rechecked all configurations. I then added the following add-ons: Blinking Alert 1.2.0, Mailbox Alert 0.16.4, and Messaging Menu and Unity Launcher Integration 1.3.1. These did not work either. Currently running Ubuntu 14.04.3. Thunderbird is not Elm. Any help or guidance in correcting this will be appreciated.

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Tools > options > advanced > general and try turning off hardware acceleration.