Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Printing on windows 10 home with HP 8600 pro Print & print Preview wrong format.

  • 2 majibu
  • 1 ana tatizo hili
  • 14 views
  • Last reply by AGuynFLUSA

AGuynFLUSA
AGuynFLUSA
more options

When I go to print a page or print preview the format iis wrong it too small. It appears it picking up the format for the other installed printer,. The second printer is a Dymo Twin Label writer

I checked The page in other browsers & it prints fine. (trued /Chrome & Microsoft Edge) I tried uninstalling & reinstalling I tried re-installing the latest HP Printer drivers I followed the steps to rest the printer. It this install on this machine.

I have Firefox / Waterfox installed on 2 other machines & they print fine.

When I go to print a page or print preview the format iis wrong it too small. It appears it picking up the format for the other installed printer,. The second printer is a Dymo Twin Label writer I checked The page in other browsers & it prints fine. (trued /Chrome & Microsoft Edge) I tried uninstalling & reinstalling I tried re-installing the latest HP Printer drivers I followed the steps to rest the printer. It this install on this machine. I have Firefox / Waterfox installed on 2 other machines & they print fine.

Chosen solution

See this support article and do the complete reset of your printer prefs for that printer. https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox#w_reset-all-firefox-printer-settings

Read this answer in context 👍 1

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Suluhisho teule

See this support article and do the complete reset of your printer prefs for that printer. https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox#w_reset-all-firefox-printer-settings

AGuynFLUSA
AGuynFLUSA Mwenye swali
more options

Thank You, I followed your steps Then closed the browser, the rebooted the machine.

Afterwards I cleared all internet cache/history Then I verified the setting for print_ were gone. When I tried to print it printed normal.

I'm assuming it fixed.