Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

If email has been hacked, do I have to (also) change my address?

  • 1 jibu
  • 2 wana tatizo hili
  • 1 view
  • Last reply by FredMcD

more options

Thanks for any help. A friend's email was hacked. She has changed the password. The only damage she has found so far has been that emails were sent to people in her contact list. Along with the other things she is doing, does she also need to change her email address and get her an entirely new email account? Also, she was concerned about asking the question herself as she isn't sure if she would pass any virus to others. Do you know if she is right not to use the forum since this happened to her email? Does she need to change her email account/address?

I apologize if this isn't an appropriate question for this forum. Thanks.

Thanks for any help. A friend's email was hacked. She has changed the password. The only damage she has found so far has been that emails were sent to people in her contact list. Along with the other things she is doing, does she also need to change her email address and get her an entirely new email account? Also, she was concerned about asking the question herself as she isn't sure if she would pass any virus to others. Do you know if she is right not to use the forum since this happened to her email? Does she need to change her email account/address? I apologize if this isn't an appropriate question for this forum. Thanks.

Chosen solution

Some spammers use real e-mail addresses to cover the origin of their spams. If there is no more trouble, she is okay. But if the account gets spammed again, best to create another account. Then close the original AFTER alerting everyone in her address book, websites, Utilities, and so on.

Read this answer in context 👍 0

All Replies (1)

more options

Suluhisho teule

Some spammers use real e-mail addresses to cover the origin of their spams. If there is no more trouble, she is okay. But if the account gets spammed again, best to create another account. Then close the original AFTER alerting everyone in her address book, websites, Utilities, and so on.