Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Text boxes on Facebook don't work

  • 1 jibu
  • 2 wana tatizo hili
  • 7 views
  • Last reply by FredMcD

Rhto
Rhto
more options

Backspace and delete don't always work removing text in status and comment boxes. Sometimes it appears to but when I post a status or comment it includes all previously typed text presumed to have been deleted. As you can imagine this can be a little embarrassing sometimes.

Messenger doesn't appear to have the same problem and Facebook is the only site I've encountered to have this issue.

Thanks :)

Backspace and delete don't always work removing text in status and comment boxes. Sometimes it appears to but when I post a status or comment it includes all previously typed text presumed to have been deleted. As you can imagine this can be a little embarrassing sometimes. Messenger doesn't appear to have the same problem and Facebook is the only site I've encountered to have this issue. Thanks :)

Chosen solution

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.

Read this answer in context 👍 0

All Replies (1)

FredMcD
FredMcD
more options

Suluhisho teule

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.