We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I don't know if I have a password for mozilla firefox. If I reset I will lose information. I dont' know what to do.

  • 2 majibu
  • 1 ana tatizo hili
  • 77 views
  • Last reply by beanieshep

more options

mozilla firefox has been my browser for a few years, but I can't find a username and password that I would've used I want to use mozilla firefox on my iPhone and I'm concerned that if I reset my password it will delete information.

mozilla firefox has been my browser for a few years, but I can't find a username and password that I would've used I want to use mozilla firefox on my iPhone and I'm concerned that if I reset my password it will delete information.

Chosen solution

Try the Firefox Account sign-in page:

https://accounts.firefox.com/signin

Use your email address in the first box, and in the second box, you can enter asdfasdf. Then the page should tell you whether you have an account or not:

  • "Unknown account." - your email address has NOT been used to set up a Firefox account. You can go ahead and create a new account either on this page or through the process for setting up Sync: Access Mozilla Services with a Firefox Account.

Does that help?

Read this answer in context 👍 1

All Replies (2)

more options

Suluhisho teule

Try the Firefox Account sign-in page:

https://accounts.firefox.com/signin

Use your email address in the first box, and in the second box, you can enter asdfasdf. Then the page should tell you whether you have an account or not:

  • "Unknown account." - your email address has NOT been used to set up a Firefox account. You can go ahead and create a new account either on this page or through the process for setting up Sync: Access Mozilla Services with a Firefox Account.

Does that help?

more options

thank you for your help!!!