Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Master Password - Unable To Change Password message when trying to change settings

  • 1 jibu
  • 2 wana tatizo hili
  • 8 views
  • Last reply by Matt

more options

I've installed the Master Password extension, and now I'm trying to update the settings (Auto-Logout, Lock, Prompt etc)

However after typing in my first password, and then changing all the settings, I get the message "Unable To Change Master Password".

Then when I got back in to the settings none of them have saved.

The password has been stored, because when I restart Thunderbird I get a prompt asking for it, and entering in my password works.

All I can do is add and remove a master password!

Any suggestions?

Thanks

I've installed the Master Password extension, and now I'm trying to update the settings (Auto-Logout, Lock, Prompt etc) However after typing in my first password, and then changing all the settings, I get the message "Unable To Change Master Password". Then when I got back in to the settings none of them have saved. The password has been stored, because when I restart Thunderbird I get a prompt asking for it, and entering in my password works. All I can do is add and remove a master password! Any suggestions? Thanks

All Replies (1)

more options

The add-on has a support site listed as https://github.com/vanowm/MasterPasswordPlus/issues

I suggest you ask the guy that is asking for money for the add-on why it does not work.