Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Error message when sending email

  • 2 majibu
  • 3 wana tatizo hili
  • 2 views
  • Last reply by MagsD

MagsD
MagsD
more options

I have been getting an error message when trying to send to a frequent correspondent (ISP that end Comcast} an email with 16 photos attached. I had previously sent an email with about 18 pictures - i hasten to add I was asked to do so. The pictures are lifted from Picasa to be attached. Have been online with my ISP PlusNet who have checked and all is OK our end. The error messages differ slightly but here is one I just got - "An error occurred while sending mail. The mail server responded: FSZ71w0051LXgkF01SZ8DP message rejected due to spam or virus. If you believe this is in error please login to your portal or contact your ISP support team.. Please check the message and try again." I suspect this is Comcast and not you but need to check. Can you advise

I have been getting an error message when trying to send to a frequent correspondent (ISP that end Comcast} an email with 16 photos attached. I had previously sent an email with about 18 pictures - i hasten to add I was asked to do so. The pictures are lifted from Picasa to be attached. Have been online with my ISP PlusNet who have checked and all is OK our end. The error messages differ slightly but here is one I just got - "An error occurred while sending mail. The mail server responded: FSZ71w0051LXgkF01SZ8DP message rejected due to spam or virus. If you believe this is in error please login to your portal or contact your ISP support team.. Please check the message and try again." I suspect this is Comcast and not you but need to check. Can you advise

Chosen solution

I suspect this is Comcast and not you

You're correct, even though I'm not sure who you mean with 'you'. If that's either Thunderbird or Mozilla, none of them is an email provider.

Read this answer in context 👍 1

All Replies (2)

christ1
christ1
  • Top 25 Contributor
more options

Suluhisho teule

I suspect this is Comcast and not you

You're correct, even though I'm not sure who you mean with 'you'. If that's either Thunderbird or Mozilla, none of them is an email provider.

MagsD
MagsD Mwenye swali
more options

Thanks. It was "Thunderbird" I meant by you.