We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

my firefox keeps crashing, its getting on my nerves,

  • 1 jibu
  • 1 ana tatizo hili
  • 2 views
  • Last reply by FredMcD

geomaison1
geomaison1
more options

what is going on with firefox, i am useing google chrome for the past week hoping firefox sorts itself out, i have uninstalled firefox and reinstalled, when i go on to ebay or google its not allowing me in, then crashes. if i cant sort it im sticking with chrome.

what is going on with firefox, i am useing google chrome for the past week hoping firefox sorts itself out, i have uninstalled firefox and reinstalled, when i go on to ebay or google its not allowing me in, then crashes. if i cant sort it im sticking with chrome.

All Replies (1)

FredMcD
FredMcD
more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx29

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support