Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I can't play Amz videos with FF, but I can with Chrome. Why?

  • 5 majibu
  • 1 ana tatizo hili
  • 1 view
  • Last reply by Eekcurt

Eekcurt
Eekcurt
more options

2 days ago FF played Amz videos fine. Now it won't but Chrome will. Laptop, Windows 10, FF Version 62.0.3

2 days ago FF played Amz videos fine. Now it won't but Chrome will. Laptop, Windows 10, FF Version 62.0.3

All Replies (5)

WestEnd
WestEnd
more options

What is the site? And do you have flash plugins updated?

Eekcurt
Eekcurt Mwenye swali
more options

WestEnd said

What is the site? And do you have flash plugins updated?
Eekcurt
Eekcurt Mwenye swali
more options

Amazon Flash plugins are updated

WestEnd
WestEnd
more options

Sounds like a FF software install issue. You should consider complete FF uninstall and deleting Mozilla folder and reinstall again to see if that fixes the problem.

Eekcurt
Eekcurt Mwenye swali
more options

I'll try that---thanks