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The reCAPTCHA was invalid, won't pop up the window

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  • Last reply by FredMcD

Barbara
Barbara
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Can't use Firefox on certain websites that have reCAPTCHA. I click the box "I'm not a robot" and the window doesn't pop up for me to select the pictures of the bridges or crosswalks or whatever. I have to go Microsoft Edge for these types of websites. This is one of them. https://www.relaxdds.com/contact-dentist I filled out the online form, clicked the box for "I'm not a robot" and it gave me an error "The reCAPTCHA was invalid. Go back and try it again." So I used Microsoft Edge and it worked. The pop up window appeared and i was able to continue on. How do I fix this in Firefox?

Can't use Firefox on certain websites that have reCAPTCHA. I click the box "I'm not a robot" and the window doesn't pop up for me to select the pictures of the bridges or crosswalks or whatever. I have to go Microsoft Edge for these types of websites. This is one of them. https://www.relaxdds.com/contact-dentist I filled out the online form, clicked the box for "I'm not a robot" and it gave me an error "The reCAPTCHA was invalid. Go back and try it again." So I used Microsoft Edge and it worked. The pop up window appeared and i was able to continue on. How do I fix this in Firefox?

All Replies (1)

FredMcD
FredMcD
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Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


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