We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After archiving Inbox I only can access archived emails over search function

more options

I selected all the emails in my Inbox and clicked on archive. My archive setting was set to my email adress, not locally. After i clicked on archive all emails dissapeared from my inbox as expected. Later I set my archive setting to locally and also archived my Outbox emails. The problem is i can only find my archived outbox emails in the archive folders. Local archive folder as the online archive folder both the same. But when I search for specific words, also my inbox emails show up and it says they are in the archive folder, but when i go on the archive folder they are not. So rigth now i have to know what an specific email was about or what words it contained to find it, i cant just browse my old emails. Does someone know what i can do about it? Thank you!

I selected all the emails in my Inbox and clicked on archive. My archive setting was set to my email adress, not locally. After i clicked on archive all emails dissapeared from my inbox as expected. Later I set my archive setting to locally and also archived my Outbox emails. The problem is i can only find my archived outbox emails in the archive folders. Local archive folder as the online archive folder both the same. But when I search for specific words, also my inbox emails show up and it says they are in the archive folder, but when i go on the archive folder they are not. So rigth now i have to know what an specific email was about or what words it contained to find it, i cant just browse my old emails. Does someone know what i can do about it? Thank you!

All Replies (2)

more options

If search says they should be in the imap 'Archive' folder then it is possible that folder needs the index to be fixed. That folder has just had a major change, so try the following:

  • Right click on 'Archive' folder and select Properties'
  • click on 'Repair folder' button
  • click on OK
more options

@Toad-Hall Unfortunately that didnt change anything.