Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

After update to 102.5.0 (from 91.13.1) all saved Search Folders are gone

  • 4 majibu
  • 0 wana tatizo hili
  • 5 views
  • Last reply by Wayne Mery

Jochem2022
Jochem2022
more options

Hi community,

When a Search Folder is saved (i.e. "Search messages, Save as Search Folder"), it used to be saved as an *.msf file (in the profile map/subfolder per account).

After update to 102.5.0 (from 91.13.1) all my saved Search Folders are gone in the UI. "Hard" folders are stil there. No other issues sofar.

So what's wrong? All my (many) *.msf files saved Search Folder are still available in the usual location, but probably not read by Thunderbird and not offered in the UI.

When i create a test Search Folder TEST, if appears as TEST.msf. After stopping Thunderbird, deleting the msf by hand, and restarting, TEST Search Folder is still available in the UI and the TEST.msf is re-created.

So, it seems that the Search Folders are stored somewhere else and the msf files re-created from this presumed other storage.

Also is seems that in my case, during the update, this presumed other storage was not populated with my Search Folder from the msf files, resulting in no Search Folder in the UI.

Can anyone help me out?

Hi community, When a Search Folder is saved (i.e. "Search messages, Save as Search Folder"), it used to be saved as an *.msf file (in the profile map/subfolder per account). After update to 102.5.0 (from 91.13.1) all my saved Search Folders are gone in the UI. "Hard" folders are stil there. No other issues sofar. So what's wrong? All my (many) *.msf files saved Search Folder are still available in the usual location, but probably not read by Thunderbird and not offered in the UI. When i create a test Search Folder TEST, if appears as TEST.msf. After stopping Thunderbird, deleting the msf by hand, and restarting, TEST Search Folder is still available in the UI and the TEST.msf is re-created. So, it seems that the Search Folders are stored somewhere else and the msf files re-created from this presumed other storage. Also is seems that in my case, during the update, this presumed other storage was not populated with my Search Folder from the msf files, resulting in no Search Folder in the UI. Can anyone help me out?

All Replies (4)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Same person / issue as https://support.mozilla.org/en-US/questions/1397596 ?

Jochem2022
Jochem2022 Mwenye swali
more options

Wayne Mery zei
Same person / issue as https://support.mozilla.org/en-US/questions/1397596 ?

No. That user reported: (1) My saved-search folders are non-functional -- just blank lines. (2) Even the Saved Search item on the File>New menu is completely absent. So I also can't create new ones.

In my case there are (1) simply no Search Folders (so no blank lines) and (2) there is no issue creating new saves Search Folders. (Pls. also refer to my first post describing creating a TEST Search Folder with no issues).

Jochem2022
Jochem2022 Mwenye swali
more options

Jochem2022 zei
Can anyone help me out?

After some digging it turns out that Search Folders are kept in VirtualFolders.dat (profile folder). Indeed this was empty after the upgrade.

Every Search Folder also has a corresponding .msf, also containing the Seacrch Folder details, but not clear what it's purpose is.

Anyhow, the solution seems to be to restore a backup of VirtualFolders.dat

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

FYI, if you click on a saved search, then yes, it is not listed in File > New https://bugzilla.mozilla.org/show_bug.cgi?id=465012