We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Remove Duplicates add-on not working v. 102.5.0 (32-bit)

  • 1 jibu
  • 0 wana tatizo hili
  • 1 view
  • Last reply by david

fastener
fastener
more options

Found a few Email folders with duplicates (some in sub-folders) going back a long time. Just downloaded the add-on, restarted Thunderbird & ran the program. ONLY A FEW duplicates were found & copied to "Trash". Running the add-on again results in "No Duplicates found!" message.

Restarted Thunderbird & ran add-on again. Same result. Restarted Thunderbird, compacted files & ran add-on again. Same result. Restarted Thunderbird, ran "Repair Folder" to the folder with duplicates & ran add-on again. Same result.

What am I missing? Does the add-on need updating ???

TIA GaTech76

Found a few Email folders with duplicates (some in sub-folders) going back a long time. Just downloaded the add-on, restarted Thunderbird & ran the program. ONLY A FEW duplicates were found & copied to "Trash". Running the add-on again results in "No Duplicates found!" message. Restarted Thunderbird & ran add-on again. Same result. Restarted Thunderbird, compacted files & ran add-on again. Same result. Restarted Thunderbird, ran "Repair Folder" to the folder with duplicates & ran add-on again. Same result. What am I missing? Does the add-on need updating ??? TIA GaTech76

All Replies (1)

david
david
  • Top 10 Contributor
more options

For addon problems, I suggest you write to the author.