Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Need help to backup emails on a really old version of Thunderbird

  • 1 jibu
  • 0 wana tatizo hili
  • 1 view
  • Last reply by david

fawnrandy
fawnrandy
more options

Hi all, Our company that hosts our website is closing its doors. We are having to find a new server company and I'm afraid that we'll lose access to our many years of emails we have stored in Thunderbird. First of all, is that true or will we still have access? The other problem is that we have a REALLY OLD version of Thunderbird that doesn't have the export feature (we purchased this business a couple years ago, I don't think the computer will allow tbird updates). Does anyone know of a way to retain the emails and keep the in depth folder system we have? Thanks in advance!

Hi all, Our company that hosts our website is closing its doors. We are having to find a new server company and I'm afraid that we'll lose access to our many years of emails we have stored in Thunderbird. First of all, is that true or will we still have access? The other problem is that we have a REALLY OLD version of Thunderbird that doesn't have the export feature (we purchased this business a couple years ago, I don't think the computer will allow tbird updates). Does anyone know of a way to retain the emails and keep the in depth folder system we have? Thanks in advance!

All Replies (1)

david
david
  • Top 10 Contributor
more options

If the account is POP, you already have the messages on your PC. If the account is IMAP, you can download all folders with File>offline>download (but you will need to verify that all messages downloaded and then exit Thunderbird and do a full backup for safety). The saved IMAP folders can then be reinstated by restoring to Thunderbird's local folder folder. The important thing is to make sure you have all messages saved and then, with thunderbird not running, do a full backup for your protection. I recommend doing at least two full backups.