Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Real Player disabled, now no videos, not even YouTube

more options

The Real Player Browser Record Plugin 15.0.4 in Firefox 13 stopped appearing on all videos. Can't even play a YouTube video. It was working from until the latest Firefox 13 update. OS is Windows 7 Home Premium. No information on Real Player. Can't figure out a simple way to roll back Firefox. Looks like I may have to change browsers and everything. I've use Firefox from the earliest days. Make it easy to fix this.

The Real Player Browser Record Plugin 15.0.4 in Firefox 13 stopped appearing on all videos. Can't even play a YouTube video. It was working from until the latest Firefox 13 update. OS is Windows 7 Home Premium. No information on Real Player. Can't figure out a simple way to roll back Firefox. Looks like I may have to change browsers and everything. I've use Firefox from the earliest days. Make it easy to fix this.

Chosen solution

hey tom, this issue is caused by the update of adobe's flash plugin to version 11.3 - rolling back your firefox won't help, for common solutions please refer to Flash 11.3 doesn't load video in Firefox

Read this answer in context 👍 5

All Replies (2)

more options

Suluhisho teule

hey tom, this issue is caused by the update of adobe's flash plugin to version 11.3 - rolling back your firefox won't help, for common solutions please refer to Flash 11.3 doesn't load video in Firefox

more options

Thanks bunches. I was so frustrated. Uninstalled Flash 11.3 and went with previous version and all is good.. Any idea if a permanence fix is in the works?