flash based web features are not displayed
Hi. I have just installed update for firefox - now my ver. is Firefox/13.0.1 and I have just updated flash for ver. Shockwave Flash 11.3 r300. After all of this updates all flash based web features which are ads, embedded movies, banners and (this is very important for me) some graphic interfaces for online banking and online eshop are not displaying - its not even showing "crashed plug in " screen just blank space where should be flash . There is no info when i right click on blank space . Any ideas what should I do to fix this?
All Replies (6)
The latest FlashPlayer upgrade version 11.3 has been causing problems on Windows Firefox.
The advice up to today has been to downgrade FlashPlayer to the secure version 10.3, or to take some risk and use the not secure version 11.2.
- Full instructions are in the article Adobe Flash plugin has crashed - Prevent it from happening again
Firefox and Adobe developers have been working on this issue and breaking news is that there is a new release of Flash Player
- Adobe Flash Player 11.3.300.262 for Firefox.
We have not yet received many reports on this but you may wish to downloading and installing the very latest one.
Please post back with how you get on.
So far no problems after updating to Flash v11.3.300.262
Thanks for the information.
bartek.kopek has reported that a reinstall of FlashPlayer solved the problem, but Bart has not yet confirmed the re-install was of FlashPlayer 11.3.300.262
cjack99 also reported solved in https://support.mozilla.org/en-US/questions/930267
Found a solution here: http://forums.adobe.com/thread/1029369 Apparently Real Player is the reason why things are not working. I believe the problem is more on Adobe's end, but I am not sure. Either way, uninstalling real player worked for me, but if you disable the download plugin and keep it from downloading at all, it should work.
There have been multiple issues with Flash 11.3 use.
RealPlayer is a known issue (with recording or downloading features), but we do not seem to be offering any official advice on that at the moment.
The FlashPlayer problems sometimes involve the security feature protected mode. It is possible to set that on or off manually but the powers that be have decided it is too complicated to include as a standard solution at present. The choice of installer/download link may even affect this setting.
- anyone interested in techie details see http://kb.mozillazine.org/Flash#Flash_Player_11.3_Protected_Mode_-_Windows
Note
The linked articles in this thread are subject to review and alteration, you may like to try them again every so often to see if they contain any new or revised information.