Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

"Save Image As" Does Not Name File Properly

more options

Sometimes when I save an image file, Firefox doesn't pick up the stated file name from the address bar. Instead it gets a generic website name.

For instance, this problem seems to manifest consistently on SimpleDesktops.com. If I load an image file, click "Save Image As", the name will come up as "simpledesktops.com.png" instead of the proper name "SimpleDesktops001.png" (example).

This problem has been happening since back in version 4, however, at that time Firefox was trying to save these png files as htm documents.

I've tried different browsers and safe mode, but the issue persists.

Any help appreciated. Thanks

Sometimes when I save an image file, Firefox doesn't pick up the stated file name from the address bar. Instead it gets a generic website name. For instance, this problem seems to manifest consistently on SimpleDesktops.com. If I load an image file, click "Save Image As", the name will come up as "simpledesktops.com.png" instead of the proper name "SimpleDesktops001.png" (example). This problem has been happening since back in version 4, however, at that time Firefox was trying to save these png files as htm documents. I've tried different browsers and safe mode, but the issue persists. Any help appreciated. Thanks

Chosen solution

Okay, with the Save File to add-on, you want to use Save Page to. In order to enable that, you need to click in the black area above or to the left (or to the right or bottom) of the image.

If the image is fully zoomed, click the image once to fit it inside the browser viewport, and at least some outside area should be visible. In the rare case that the image is a perfect fit, then you'll have to use one of the other options, or change the shape of the window.

Read this answer in context 👍 0

All Replies (7)

more options

When you are displaying just the image and not web page with image embedded in it, instead of using Save Image As, try using Save Page As

(MAC) command+s
(WIN) Ctrl+s

more options

By the way, another option for saving images is

Tools > Page Info > Media tab > {select from list} > Save As button

This dialog can work around a lot of obstacles.

more options

Thanks. That works, but does this mean that "Save Image As" is broken for certain situations?

I use an Add-on called "Save File to" that uses "Save Image As", speeding up folder navigation. I'd like to have that working properly again, if possible.

more options

Try to clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

See also:

more options

I believe this may the bug here, but on Firefox for Mac in my case. https://bugzilla.mozilla.org/show_bug.cgi?id=715010

more options

Suluhisho teule

Okay, with the Save File to add-on, you want to use Save Page to. In order to enable that, you need to click in the black area above or to the left (or to the right or bottom) of the image.

If the image is fully zoomed, click the image once to fit it inside the browser viewport, and at least some outside area should be visible. In the rare case that the image is a perfect fit, then you'll have to use one of the other options, or change the shape of the window.

Modified by jscher2000 - Support Volunteer

more options

So simple, I should have seen it. A perfect work-around, thank you!