Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes with an extension

  • 1 jibu
  • 1 ana tatizo hili
  • 3 views
  • Last reply by jamesbomb

more options

Firefox crashes when I go to this URL http://www.email.it/ with the PDF download 3.0.0.2 by Nitro PDF Software

Firefox crashes when I go to this URL http://www.email.it/ with the PDF download 3.0.0.2 by Nitro PDF Software

All Replies (1)

more options

here is the troubleshoot page


 Informazioni di base
       Nome
       Firefox
       Versione
       15.0.1
       User agent
       Mozilla/5.0 (Windows NT 6.1; rv:15.0) Gecko/20100101 Firefox/15.0.1
       Cartella del profilo
         Mostra cartella
       Plugin attivi
         about:plugins
       Configurazione build
         about:buildconfig
       Segnalazioni di errore
         about:crashes
       Utilizzo memoria
         about:memory
 Estensioni
       Nome
       Versione
       Attiva
       ID
       Adblock Plus
       2.1.2
       true
       {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
       Download Statusbar
       0.9.10
       true
       {D4DD63FA-01E4-46a7-B6B1-EDAB7D6AD389}
       DownThemAll!
       2.0.15
       true
       {DDC359D1-844A-42a7-9AA1-88A850A938A8}
       Firebug
       1.10.3
       true
       firebug@software.joehewitt.com
       FireFTP
       2.0.7
       true
       {a7c6cf7f-112c-4500-a7ea-39801a327e5f}
       FoxTab
       1.4.5
       true
       {ef4e370e-d9f0-4e00-b93e-a4f274cfdd5a}
       Greasemonkey
       1.1
       true
       {e4a8a97b-f2ed-450b-b12d-ee082ba24781}
       User Agent Switcher
       0.7.3
       true
       {e968fc70-8f95-4ab9-9e79-304de2a71ee1}
       PDF Download
       3.0.0.2
       false
       {37E4D8EA-8BDA-4831-8EA1-89053939A250}
 Preferenze importanti modificate
     Nome
     Valore
       accessibility.typeaheadfind.flashBar
       0
       browser.cache.disk.capacity
       1048576
       browser.cache.disk.smart_size.first_run
       false
       browser.cache.disk.smart_size_cached_value
       1048576
       browser.places.smartBookmarksVersion
       4
       browser.startup.homepage
       www.google.it
       browser.startup.homepage_override.buildID
       20120905151427
       browser.startup.homepage_override.mstone
       15.0.1
       extensions.lastAppVersion
       15.0.1
       gfx.blacklist.direct2d
       3
       gfx.blacklist.layers.direct3d9
       3
       gfx.direct3d.prefer_10_1
       true
       network.cookie.lifetimePolicy
       2
       network.cookie.prefsMigrated
       true
       places.history.expiration.transient_current_max_pages
       53648
       plugin.disable_full_page_plugin_for_types
       application/pdf
       privacy.donottrackheader.enabled
       true
       privacy.sanitize.migrateFx3Prefs
       true
       privacy.sanitize.sanitizeOnShutdown
       true
 Grafica
       Descrizione scheda grafica
       ATI Radeon HD 5450
       ID produttore
       0x1002
       ID dispositivo
       0x68f9
       RAM scheda grafica
       2048
       Driver scheda grafica
       aticfx32 aticfx32 aticfx32 atiumdag atidxx32 atiumdva
       Versione driver
       8.982.0.0
       Data aggiornamento driver
       7-27-2012
       Direct2D attivo
       Bloccato a causa della versione dei driver della scheda grafica.
       DirectWrite attivo
       false (6.1.7601.17789)
       Parametri ClearType
       Gamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 100
       Rendering WebGL
       Google Inc. -- ANGLE (ATI Radeon HD 5450) -- OpenGL ES 2.0 (ANGLE 1.0.0.1041)
       Finestre con accelerazione GPU
       0. Bloccato a causa della versione dei driver della scheda grafica.
 JavaScript
       GC incrementale
       0
 Versioni librerie
       Versione minima prevista
       Versione in uso
       NSPR
       4.9.1
       4.9.1
       NSS
       3.13.6.0 Basic ECC
       3.13.6.0 Basic ECC
       NSS Util
       3.13.6.0
       3.13.6.0
       NSS SSL
       3.13.6.0 Basic ECC
       3.13.6.0 Basic ECC
       NSS S/MIME
       3.13.6.0 Basic ECC
       3.13.6.0 Basic ECC