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How do i REMOVE the Adobe Acrobat Plugin.

  • 4 majibu
  • 9 wana tatizo hili
  • 147 views
  • Last reply by DazzaJay

DazzaJay
DazzaJay
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Every time i click [Disable] then restart FF, it's back, running again. I do not want Acrobat, as i would rather use Foxit Reader.

The only button in the Addons manager is [Disable] there does not seem to be a [Uninstall] or [Delete this plugin] option. Nor does adobe acrobat appear in Add/Remove Programs in Control panel.

Nor did i even install it in the first place. (Must have come packed with another app)

Either way, i want it gone. Please tell me where FF Stores it's addons, and which file to delete to get rid of this infuriating nuisance.

Every time i click [Disable] then restart FF, it's back, running again. I do not want Acrobat, as i would rather use Foxit Reader. The only button in the Addons manager is [Disable] there does not seem to be a [Uninstall] or [Delete this plugin] option. Nor does adobe acrobat appear in Add/Remove Programs in Control panel. Nor did i even install it in the first place. (Must have come packed with another app) Either way, i want it gone. Please tell me where FF Stores it's addons, and which file to delete to get rid of this infuriating nuisance.

Chosen solution

ok, in this case let's remove the plugin manually:

  • first enter about:config into the firefox location bar (confirm the info message in case it shows up) & search for the preference named plugin.expose_full_path. double-click it and change its value to true.
  • then enter about:plugins into the location bar, there should be a full file-path be shown next to the outdated adcrobat addon
  • use windows explorer to navigate to that path & delete the nppdf32.dll file
  • afterwards restart firefox & the plugin should be gone.
Read this answer in context 👍 7

All Replies (4)

philipp
philipp
  • Moderator
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hello, you can try to use Adobe Reader Cleaner Tool provided by adobe: http://labs.adobe.com/downloads/acrobatcleaner.html

DazzaJay
DazzaJay Mwenye swali
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Tried the app that you linked to, no use, bloody acrobat still came back.

App Log: Tue Feb 12 09:19:59 2013 ** Info : Log Started : Reader Acrobat Cleaner Tool. Tue Feb 12 09:20:05 2013 ** Info : Product to clean : Acrobat Tue Feb 12 09:20:05 2013 ** Info : Initialized Acrobat Configurations . Tue Feb 12 09:20:05 2013 ** Info : Clean level : All Tue Feb 12 09:20:05 2013 ** Info : Executing UninstallProduct:: Tue Feb 12 09:20:05 2013 ** Info : Installed product not found for upgrade code {AC76BA86-0000-0000-BA7E-7E8A45000000}. Tue Feb 12 09:20:05 2013 ** Info : Executing CheckFilesInUse:: Tue Feb 12 09:20:05 2013 ** Info : Executing RemoveProductFiles:: Tue Feb 12 09:20:05 2013 ** Info : Executing RemoveProductReg:: Tue Feb 12 09:20:05 2013 ** Info : Executing RemoveMicrosoftUninstallReg:: Tue Feb 12 09:20:05 2013 ** Info : Executing RemoveMicrosoftUpgradeCodeReg:: Tue Feb 12 09:20:05 2013 ** Info : Executing RemoveMicrosoftComponentReg:: Tue Feb 12 09:20:07 2013 ** Info : Executing RemoveMicrosoftProductReg:: Tue Feb 12 09:20:07 2013 ** Info : Executing RemoveAcrobatReaderFeatureReg:: Tue Feb 12 09:20:07 2013 ** Info : Executing RemoveAcrobatReaderPatchesReg:: Tue Feb 12 09:20:07 2013 ** Info : Executing RemoveAdobeInstReg:: Tue Feb 12 09:20:07 2013 ** Error : Failed to cancel Adobe pdf printer jobs. Tue Feb 12 09:20:07 2013 ** Info : Adobe pdf printer successfully removed. Tue Feb 12 09:20:07 2013 ** Info : Executing RemoveUserProductFiles:: Tue Feb 12 09:20:07 2013 ** Info : Executing RemoveUserProductReg:: Tue Feb 12 09:20:07 2013 ** Info : Folder deleted : C:\Users\@@@@@@@@@\AppData\Local\Temp\RaftTempFiles\ Tue Feb 12 09:20:07 2013 ** Info : Cleanup successfully done. Tue Feb 12 09:20:07 2013 ** Info : Please reboot your machine to complete cleanup. Tue Feb 12 09:20:07 2013 ** Info : Log Ended. Tue Feb 12 09:20:07 2013 ** Info : ---------------------------------------------

Addon Remains (See Screenshot) Where does FF Store the addon itself? because obviously Adobe are too inept to make a proper plugin remover that actually works.

Modified by DazzaJay

philipp
philipp
  • Moderator
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Suluhisho teule

ok, in this case let's remove the plugin manually:

  • first enter about:config into the firefox location bar (confirm the info message in case it shows up) & search for the preference named plugin.expose_full_path. double-click it and change its value to true.
  • then enter about:plugins into the location bar, there should be a full file-path be shown next to the outdated adcrobat addon
  • use windows explorer to navigate to that path & delete the nppdf32.dll file
  • afterwards restart firefox & the plugin should be gone.
DazzaJay
DazzaJay Mwenye swali
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Unfortunately the bloody plugin does not appear in about:plugins after doing as you said.

so i did a search on the PC and found the file. C:\Program Files (x86)\Mozilla Firefox\plugins\nppdf32.dll

Have removed it and finally the damn plugin is gone! and PDF files NOW WORK in browser with Foxit Reader!

Instead of Adobe trying to Hijack it with error "Failed to load Adobe Reader" and crashing firefox.

Thanks Madperson!