Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Redirects if access site via search result but not if type in a URL

  • 2 majibu
  • 3 wana tatizo hili
  • 7 views
  • Last reply by cor-el

more options

I have both Firefox and Explorer (just got the former because it made it easier to listen to radio online). When I launch Firefox and use the search engine to access a website, (even if I put in a site I know I've been to before), it redirects me to some weird place. It's happened at least 3 times. But if I write down the URL and type it into the address bar, it will take me to the correct website.

If I launch explorer and do the same thing, I don't have this problem. So my question is a) how do I stop this from happening with Firefox and b) how do I prevent it from happening in the future?

I have both Firefox and Explorer (just got the former because it made it easier to listen to radio online). When I launch Firefox and use the search engine to access a website, (even if I put in a site I know I've been to before), it redirects me to some weird place. It's happened at least 3 times. But if I write down the URL and type it into the address bar, it will take me to the correct website. If I launch explorer and do the same thing, I don't have this problem. So my question is a) how do I stop this from happening with Firefox and b) how do I prevent it from happening in the future?

All Replies (2)

more options

Run Anti-malware programs. 1. Adwcleaner 2. Malwarebytes 3. Hitman pro. This might be trojan issue, especially if you use regular search engine like google / yahoo/ bing and not some weird one.

more options

Which search engine is selected in the search bar on the Navigation Toolbar if that is the search bar that you use?

If it happens with the search bar on the about:home page then try to use the SearchReset extension to reset some preferences to their default values.

Note that the SearchReset extension only runs once and then uninstalls automatically, so it won't show on the "Firefox > Add-ons" page (about:addons).