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Cannot openand download Office 365 attachments to emails

  • 5 பதிலளிப்புகள்
  • 5 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by wuergler

When trying to open any attachment to an e-mail using Microsort Office 365 I am unable to open it, however if it is in PDF I have no problem.

When trying to open any attachment to an e-mail using Microsort Office 365 I am unable to open it, however if it is in PDF I have no problem.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Odd, when it worked before ...

You may try one of these, if applicable:

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All Replies (5)

Well, don't know Microsoft Office 365, but since this is an online service, try this:

Save the document in your e-mail to your local computer first, then open the document within Microsoft Office 365 from where you saved it.

  • What file format does the attachment have?
  • How exactly do you open a PDF?

I thought that you were talking about MS Office files you want to open with Microsoft Office 365. Other formats most likely won't work.

The files are in Microsoft word/excel/publisher, in fact all microsoft files. This has only started to happen from about 2 weeks ago. I thought it had to be done through cloud, but not so as that doesn't work either.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Odd, when it worked before ...

You may try one of these, if applicable: