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Since download of Firefox Hello desktop & laptop both on Windows 7 are very slow even after refresh, download history removed and anti virus software turned off

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  • Last reply by Mi8k6e

Since download of Firefox Hello my home desktop & laptop, both on Windows 7, are very slow to open. I have refreshed firefox, removed download history and turned off the anti virus software in extensions. All the plugins are up to date. Can we revert back to Firefox without Firefox Hello?

Since download of Firefox Hello my home desktop & laptop, both on Windows 7, are very slow to open. I have refreshed firefox, removed download history and turned off the anti virus software in extensions. All the plugins are up to date. Can we revert back to Firefox without Firefox Hello?

All Replies (3)

Firefox Hello is simply a wrapper for technology already in Firefox, it doesn't negatively impact performance if you aren't using it. Are you saying that your entire computer is slow or just Firefox?

Only Firefox is slow. Opening task manager during Firefox opening process shows very high cpu usage.

Automatic update to 36.0.1 on March 9th has cured the issue. Thanks.