Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Some local folders disappeared from the list but the data is still in the computer folder with the local folder data.

  • 2 பதிலளிப்புகள்
  • 12 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by Rebecca2

Somehow, several important local folders disappeared from the list of local folders when I run Thunderbird. However, the folders, and their subfolders, still appear in a subdirectory under appdata, along with the data for all the local folders that do show up. How can I get these folders to display again in Thunderbird?

Somehow, several important local folders disappeared from the list of local folders when I run Thunderbird. However, the folders, and their subfolders, still appear in a subdirectory under appdata, along with the data for all the local folders that do show up. How can I get these folders to display again in Thunderbird?

All Replies (2)

In your profile folder (With Thunderbird not running) delete foldertree.json.

Thanks! Unfortunately, it recreated foldertree.json but the files were still not listed when I ran the program.