Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why does Firefox trash my previous session after I donate?

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by FredMcD

gullible_user
gullible_user
more options

After I donated $10 to Firefox, it restarted with "Please Make a Donation" as my previous session. My session before I donated was gone. Not a very polite way to thank me.

After I donated $10 to Firefox, it restarted with "Please Make a Donation" as my previous session. My session before I donated was gone. Not a very polite way to thank me.

All Replies (1)

FredMcD
FredMcD
more options

You may have corrupt sessionstore file(s).

Type about:support in the address bar and press enter.

Under the page logo on the left side you will see Application Basics. Under this find Profile Folder. To it’s right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Locate the sessionstore file(s). Then rename or delete them. Restart Firefox.