Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Netflix HD button missing (2016)

  • 1 பதிலளி
  • 3 இந்த பிரச்னைகள் உள்ளது
  • 5 views
  • Last reply by guigs

So since early this year, the HD button on my Netflix browser has vanished. The browser worked fine with the previous version until this year's update happened.

For example, whenever I play a show that has HD support, the HD button on the bottom right will appear.

Does this ave to do silverlight?

I use Windows 7.

So since early this year, the HD button on my Netflix browser has vanished. The browser worked fine with the previous version until this year's update happened. For example, whenever I play a show that has HD support, the HD button on the bottom right will appear. Does this ave to do silverlight? I use Windows 7.
Attached screenshots

All Replies (1)

It looks like its subject to the device and network connection: https://help.netflix.com/en/node/13844 and more help for changing quality here: https://help.netflix.com/en/node/87