Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox does not load pages after while

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 2 views
  • Last reply by FredMcD

This is very peculiar issue I am facing since last few weeks. One day Firefox was unable to load pages , I assumed it's problem with my router/network connection so I restarted router and laptop and it worked for some time before stopped loading pages again. After few attempts I realized that only Firefox is not able to load the pages. and other browsers are fine. I tried suggested solutions in answer to similar question https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can , again it worked for few minutes before landing into same issue. I am not sure what supporting data to attach with question, pls let me know if you need any logs/settings info etc.


Thanks

This is very peculiar issue I am facing since last few weeks. One day Firefox was unable to load pages , I assumed it's problem with my router/network connection so I restarted router and laptop and it worked for some time before stopped loading pages again. After few attempts I realized that only Firefox is not able to load the pages. and other browsers are fine. I tried suggested solutions in answer to similar question https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can , again it worked for few minutes before landing into same issue. I am not sure what supporting data to attach with question, pls let me know if you need any logs/settings info etc. Thanks

All Replies (1)

Let’s do a full clean re-install;

Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.

Do Not remove any profile folders.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia