We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Won't download messages

  • 2 பதிலளிப்புகள்
  • 4 இந்த பிரச்னைகள் உள்ளது
  • 12 views
  • Last reply by kb7gn

The same message from 11/30/19 keeps downloading, none other. When I hit " get messages" it comes back with "checking inbox for new messages......then "downloading 1 of 302" but only that same message appears in the inbox. I have repeatedly tried the repair folder option, but to no avail. I know there indeed are other messages because I can download them in another email program. Any thoughts on this?

The same message from 11/30/19 keeps downloading, none other. When I hit " get messages" it comes back with "checking inbox for new messages......then "downloading 1 of 302" but only that same message appears in the inbox. I have repeatedly tried the repair folder option, but to no avail. I know there indeed are other messages because I can download them in another email program. Any thoughts on this?

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Delete the offending message through webmail for the account, and see if that unblocks downloads of the others.

Read this answer in context 👍 1

All Replies (2)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Delete the offending message through webmail for the account, and see if that unblocks downloads of the others.

Looks like that did it, thanks so much. I swore i did this already but I guess I didn't!