Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

When I try to print something, my "documents library opens which creates a printing "error" .

  • 3 பதிலளிப்புகள்
  • 3 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by the-edmeister

mvshilo
mvshilo
more options

I have downloaded and installed the HP Drivers for my new windows 7 lap top in the windows programs and in the Mozilla program (fire fox). I can print without any problem from any of the windows programs but not from fir fox. As soon as I click on "print" in fire fox, my "Documents Library" page opens and a message comes up saying, "Unknown Printing error occurred while printing" and no printing occurs.

I have downloaded and installed the HP Drivers for my new windows 7 lap top in the windows programs and in the Mozilla program (fire fox). I can print without any problem from any of the windows programs but not from fir fox. As soon as I click on "print" in fire fox, my "Documents Library" page opens and a message comes up saying, "Unknown Printing error occurred while printing" and no printing occurs.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Is your printer selected in Firefox?
Sounds like you may have a Print to file or other software printer selected in the Printer > Name box.

Read this answer in context 👍 1

All Replies (3)

the-edmeister
the-edmeister
  • Moderator
more options

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Is your printer selected in Firefox?
Sounds like you may have a Print to file or other software printer selected in the Printer > Name box.

mvshilo
mvshilo கேள்வியின் உரிமையாளர்
more options

Both conditions existed and when corrected the problem was solved!!! Thank you very much.

the-edmeister
the-edmeister
  • Moderator
more options

You're welcome!