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I cannot respond to emails (hotmail) when I use Firefox

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by LisaB63

When I check my hotmail account in Firefox, I can read all the mail just fine. But when I try to respond to an email, I cannot type anything. Just no response from my computer. I can respond to emails fine in Internet Explorer. But I don't really like IE as a browser.

When I check my hotmail account in Firefox, I can read all the mail just fine. But when I try to respond to an email, I cannot type anything. Just no response from my computer. I can respond to emails fine in Internet Explorer. But I don't really like IE as a browser.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

On the page where it explains how to restart Firefox in Safe Mode, there was a NOTE that suggested resetting Firefox to its default settings first before going through a lengthy trouble-shooting process. So I reset it and the problem is solved! Thank you.

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All Replies (2)

Hi LisaB63,

Have you tried starting Firefox in Safe Mode to see if there is an addon , extension, or hardware acceleration causing the issue?

Please try these steps and let me know if that helps!

தீர்வு தேர்ந்தெடுக்கப்பட்டது

On the page where it explains how to restart Firefox in Safe Mode, there was a NOTE that suggested resetting Firefox to its default settings first before going through a lengthy trouble-shooting process. So I reset it and the problem is solved! Thank you.