We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Update 19.0 causes text corruption when scrolling

  • 5 பதிலளிப்புகள்
  • 26 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by Obito

Since updating to Firefox 19.0, text and graphics get corrupted when scrolling up and down. Never happened before with previous versions, and Google Chrome and I.E. work fine.

Unable to revert to earlier version (Firefox won't allow it!), and System Restore failed due to various conflicts.

Finally resolved issue by turning off graphics acceleration ... but why? What is this needed for? And do I need to replace an ageing graphics card (ATI Radeon HD 4350)?

Since updating to Firefox 19.0, text and graphics get corrupted when scrolling up and down. Never happened before with previous versions, and Google Chrome and I.E. work fine. Unable to revert to earlier version (Firefox won't allow it!), and System Restore failed due to various conflicts. Finally resolved issue by turning off graphics acceleration ... but why? What is this needed for? And do I need to replace an ageing graphics card (ATI Radeon HD 4350)?

All Replies (5)

I have a very similar problem. (See my post, which appears above yours.) Google Chrome works fine.

I've have the same problem, but I'm pretty sure it started after installing a windows update. This one specifically: http://support.microsoft.com/kb/2670838

Try to disable hardware acceleration in Firefox.


Try to set the gfx.content.azure.enabled pref to false or if this didn't help disable Direct2D by setting the gfx.direct2d.disabled pref to true on the about:config page and leave hardware acceleration otherwise enabled.

Each of the above suggestions worked for me. I also have an ATI Radeon HD 4350 card.

I've just had this problem, after installing the latest drivers for my ATI Radeon graphic card.