Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

AT&T informed me re: your problem-can't open email.When fixed?

linda-stauffer
linda-stauffer
more options

Cannot get email from Modzilla - I get a message that says my resolution setting is too low, but it's not. Had ATT tech support help me and they said that Modzilla is having problems with this and is currently fixing this problem. Is this really happening? If so, when will it be fixed? It's been 5 days now. I can get my emails on Explorer, but not Modzilla.

Cannot get email from Modzilla - I get a message that says my resolution setting is too low, but it's not. Had ATT tech support help me and they said that Modzilla is having problems with this and is currently fixing this problem. Is this really happening? If so, when will it be fixed? It's been 5 days now. I can get my emails on Explorer, but not Modzilla.

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Another Yahoo! user mentioned this: yahoo mail ,using ff shows resolutions not high enough (unsolved).

I'll offer the same suggestion:

Firefox changes the resolution reported to websites based on your zoom level. Could you try reducing your zoom a notch (hold down the Ctrl key and tap the - key) to see whether that makes a difference? When you reload the Yahoo page, use Crl+Shift+r to force a full reload and bypass any cached files.