Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

1 of my 4 pop accounts is not saving sent mail to sent mail folder all the other are

  • 4 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 8 views
  • Last reply by Fabián Rodríguez

When I send an email 3/4 of the accounts save the sent email to the sent email folder. 1 account sends the email out but does not save it??? I have updated to the latest version, I have checked that the location where it saves email is the same setting as all other accounts. Please help

When I send an email 3/4 of the accounts save the sent email to the sent email folder. 1 account sends the email out but does not save it??? I have updated to the latest version, I have checked that the location where it saves email is the same setting as all other accounts. Please help

All Replies (4)

Could you please answer the following questions?

  1. What type of acocunt is it (IMAP / POP)?
  2. Who is your email provider? It would be important you make sure it's not a simple network / service outage

I have 3 pop3 accounts and 1 imap. 1 of the pop accounts is not showing the sent email in the unified sent email folder. The one which is not showing sent email has the same outgoing mail server as one of the other accounts which is showing so i dont think it has anything to do with the email provider

And the emails are being received by the recipient but are visible in my sent mail folder so i don't think it is the provider

If you switch back to the default View > Folders > All, are you still seeing the same problem? This could be a bug specific to having more than one account from the same provider.